Support in the daily operation of the Papyrus Objects system.
“Both the document implementation by the junior consultant and the more complex activities of the two senior consultants were of the highest quality and fully met our expectations.”
The customer
Volkswagen Financial Services has been successfully providing individual mobility for decades. With financing, leasing, insurance or fleet management. Over 18 million contracts (as at the end of 2016) make Volkswagen Financial Services the largest European automotive financial services provider.
As a direct bank, Volkswagen Financial Services provides overnight and fixed-term deposit accounts, securities accounts and pension products as well as private current accounts for over one million customers.
Volkswagen Financial Services are partners of the Volkswagen Group brands and automobile dealers.
Our tasks
Our tasks included the maintenance and further development of the system as well as communication with the specialist departments.
Tasks:
- Maintenance and improvement of the Papyrus Objects system.
- Customer service, communication with specialist departments
- Support and optimization of Papyrus PostCalc (postage optimization)
Software:
- Papyrus Designer
- Papyrus DocExec
- Papyrus Objects
- Papyrus PostCalc
(Production platform: Windows)
What the customer says
“Three dydocon consultants worked for us at different times. All three quickly integrated into our corporate culture and demonstrated a high level of professional and social competence. Both the document implementation by the junior consultant and the more complex activities of the two senior consultants were of the highest quality and fully met our expectations. We will continue to rely on dydocon consultants for support and know-how transfer.”
© dydocon GmbH