Volkswagen Financial Services - Customer reference of dydocon

Support in the daily operation of the Papyrus Objects system.

“Both the document implementation by the Junior Consultant and the more complex activities of the two Senior Consultants were of the highest quality and fully met our expectations.”

The Client

Volkswagen Financial Services has been successfully providing individual mobility for decades with finance, leasing, insurance or fleet management.

More than 18 million contracts (end of 2016) makes Volkswagen Financial Services the largest European automotive financial services provider.

As a direct bank, Volkswagen Financial Services provides daily or fixed-term deposits, securities deposits and pension products as well as the private current account for more than one million customers.

Volkswagen Financial Services is a partner to the brands of the Volkswagen Group and the automotive trade.

Our Job

Our tasks included the maintenance and further development of the system as well as the communication with the specialist departments.


  • Maintenance and improvement of the Papyrus Objects system.
  • Customer support, communication with specialist departments
  • Support and optimization of Papyrus PostCalc (postage optimization)


  • Papyrus Designer
  • Papyrus DocExec
  • Papyrus Objects
  • Papyrus PostCalc

(Production Platform: Windows)

What the client says

„Three dydocon consultants have been working with us at different times, all of which have quickly become part of our corporate culture and demonstrated a high degree of professional and social competence and in line with our expectations. We are happy to continue to rely on dydocon consultant to support us and know-how transfer. “