dydocontrol
Management Summary
dydocontrol ensures end-to-end document tracking throughout the entire process chain. From the time of delivery from existing systems (correspondence order) to the final delivery to the recipient, be it via e-mail, portal, print and postal dispatch or other further dispatch channels.
dydocontrol enables operational control, thus facilitating fault analysis and creating the conditions for restarting interrupted processes within the process chain.
The recommended option of initially assigning cost centers to documents enables complete cost control by determining the volumes these documents reach, as well as the accumulation of the necessary process steps of the required dispatch route.
The collected data is made available for statistical analysis via a business intelligence connection.
Technical Overview
- End2End check of a correspondence request
- Tracking of every process involved
- Feedback evaluation from each output channel (can be customized for each customer)
- Internal pressure
- External print center
- Shipping service provider
- Archive
- Portal
- mobile devices
- Operational control
- Business Intelligence connection (GUI for the customer) – Database views
- Data collection/tracking for full cost accounting (enable internal allocation by cost center)
- Error control
- Completeness check
dydocontrol – technical:
- Connection via AMQP / JSON calls
- Queries via REST interface
- is delivered as a container