dydocon presented the IBM Output Management Factory at the 64th GSE conference
Together with its partners IBM and kühn & weyh, dydocon presented the IBM Output Management Factory at the 64th GSE conference.
The IBM Output Management Factory is the innovative platform for next-generation output management. The IBM Output Management Factory offers Output Management-as-a-Service based on a modern cloud infrastructure that is modular and vendor-independent. This modularity enables – if necessary – a simple exchange of components such as document generation, post-processing or versioning and thus optimum flexibility for future challenges.
The benefit for customers: They don’t have to worry about it because this exchange takes place within the factory and has no external impact.
Joint presentation by IBM, kühn & weyh and dydocon
In their joint presentation ” Rethinking CCM
- Eugen Timik, Team Leader Sales kwsoft
- Christian Grimm, Partner Insurance IBM Deutschland GmbH
- Helge Klemm, Managing Director dydocon
the requirements for modern output management for a hybrid future as well as concrete solutions with the IBM Output Management Factory.
The joint presentation met with great interest among the participating experts and stimulated intensive discussions.
Current CCM architecture
CCM architecture with IBM Output Management Factory
IBM Output Management Factory
IBM’s Output Management Factory is more than just another product that replaces a discontinued product. The IBM Output Management Factory offers a set of managed services, pre-built technical and functional components and the ability to integrate your existing developments to preserve your existing investment.
The IBM Output Management Factory offers numerous advantages
Increased degree of standardization
Consistent standardization significantly reduces individual workloads.
Flexible technology and service integration
The required technologies and services run in the IBM Cloud. By integrating them into your IT environment in line with your needs, you can reduce your existing workload.
Strengthening your customer relationships
The targeted and personalized selection of the communication channel opens up new business opportunities for you.
Sustainable resource and cost management
By using our flexibly scalable cloud infrastructure, you do not need to purchase your own IT infrastructure to cope with temporary peak loads.
Safety according to legal standards from day 1
Compliance with and implementation of legal and regulatory requirements in our service provides further relief for your IT.
Back to professionalism
We take care of operations and the technical challenges of today and tomorrow, while you can concentrate on your core business.
Safe migration
dydocon supports you in the transition to the IBM Output Management Factory by transferring your existing output resources. Depending on your needs, either by redesigning your output, or with our partner semantics as a 1:1 migration with an extremely high degree of automation and minimal manual rework.
dydocon supports the migration of output management and customer communication management systems and databases
Has the software solution currently in use been discontinued by the manufacturer? Or is the motivation to centralize and automate communication across all business units, reduce costs, introduce a more flexible communication strategy, improve usage by the specialist departments or perhaps even create an all-round better customer experience?
As a product and manufacturer-independent service provider, we are familiar with the relevant output management and customer communication management systems from numerous customer projects and are your reliable partner for your migration projects.
You decide which target platform you would like to use in the future, we advise and support you with your migration projects.
For more than 20 years, dydocon has been one of the leading service providers in the areas of output management and customer communication management.
Our employees
- are proven experts with many years of project experience
- take over all output management tasks for you – from simple script programming to complex project management
- come from Germany, Switzerland and Austria – so we are able to cover a large area with on-site services!
Author: summ-it
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