dydocon at the kwcon 2023
As a long-standing partner of kühn & weyh, dydocon is taking part in the kwcon 2023 customer and partner event.
The kwcon 2023 will take place on November 13/14, 2023 in Kirchzarten.
We are delighted when our customers are invited to presentations by our partner kühn & weyh Software GmbH to present the projects we have implemented together.
Especially when, as in this case, it is the customer with whom we have historically worked the longest.
Dirk Preuschoff-Porzelt, Head of IT at SV Informatik GmbH, will be giving a presentation on the topic at kwcon 2023:
How to future-proof customer communication with M/TEXT TONIC
As an innovative system house and 100% subsidiary of SV Sparkassen Versicherung, SV Informatik GmbH is shaping the digital insurance world of tomorrow. Customer communication based on state-of-the-art technology naturally plays an important role in this.
At kwcon 2023, Dirk Preuschoff-Porzelt will give a first-hand report on the introduction of M/TEXT TONIC. We are looking forward to it!
Helge Klemm will also take part in the panel discussion “Will our customer communication come from the cloud tomorrow – generated by AI?”:

Will customer communication soon be generated by artificial intelligence?
Will the associated CCM systems all be based on cloud technology in the future?
What are the drivers of tomorrow’s customer communication?
We will be addressing these and other questions at kwcon 2023. You can look forward to an exciting panel of experts, including Klaus Ganter, Christian Klose from IBM, Michael Ohlert from Baloise, Jens Beba from kwsoft CH and Helge Klemm.
Would you like to be part of kwcon 2023? You can find the registration page here: https://kwsoft.de/kwcon-2023/
In addition to the two dydocon managing directors Helge Klemm and Andreas Porstner, Kurt Schöpflin, a long-standing expert and consultant in the field of kühn & weyh products, will also be attending kwcon 2023.
Take the opportunity to find out first-hand how we can support you with your CCM and output management projects.
dydocon supports the migration of output management and customer communication management systems and databases
Has the software solution currently in use been discontinued by the manufacturer? Or is the motivation to centralize and automate communication across all business units, reduce costs, introduce a more flexible communication strategy, improve usage by the specialist departments or perhaps even create an all-round better customer experience?
As a product and manufacturer-independent service provider, we are familiar with the relevant output management and customer communication management systems from numerous customer projects and are your reliable partner for your migration projects.
We advise and support you with your migration projects.
For more than 20 years, dydocon has been one of the leading service providers in the areas of output management and customer communication management.
Our employees
- are very familiar with kühn & weyh products,
- are proven experts with many years of project experience,
- have the technical know-how for the company’s old stock,
- can thus provide optimum support in analyzing the legacy system and its continued operation during the project phase,
- take on all output management tasks for you – from simple script programming to complex project management,
- come from Germany, Switzerland and Austria – so we are able to cover a large area with on-site services!
Author: summ-it